Program operations intelligence

Program Lens

Turn program-nomination and activity-claim exports into payout, partner, engagement and operational-risk signals.

Prepare the export Released
Claim lifecycleCurrent portfolio
Submitted248
Customer claimed204
Approved164
Paid134
$2.4m earned 14 at risk
Median cycle29 days

Latest update

What changed in v0.9.1

Released

View all Program Lens updates

Added

  • Added support for compact Partner Center claim exports while automatically showing only the views supported by the loaded columns.
  • Country filtering now groups Customer Country and Partner Country in one slicer while keeping each selection tied to its own column.

Changed

  • Visiting the hosted analyser now returns to this Program Lens page while release metadata and standalone downloads remain available.

Fixed

  • Customer and partner countries now appear only in the unified Country slicer.
  • Slicer popovers now remain fully visible on narrow screens and when opened from edge controls.
  • Parsing errors that block loading now offer a privacy-safe diagnostic download directly from the upload screen.

What it reveals

Turn program operations into priorities

Program Lens connects nominations, activities, payments and dates into a single view of execution health.

01

Payout health

Compare earned and paid value, conversion and overdue payout exposure.

Earned$2.4m
Paid$1.9m
78% paid conversion
02

Partner velocity

Reveal where claims slow down from submission to payment.

SubmittedDay 0
ClaimedDay 6
ApprovedDay 17
PaidDay 29
03

Operational risk

Bring the highest-value blockers to the top of the queue.

Approval overdue6 claimsHigh
Expiring soon5 claimsMedium
Payout delayed3 claimsHigh

Input requirements

Use a program-nominations export

Export the complete activity-claims dataset for the relevant program. Keep lifecycle dates and payment fields to unlock the full analysis.

View export guidance
  • MinimumA usable date plus an activity or customer identifier.
  • RecommendedClaim status, partner, customer, engagement, solution area, earned and paid fields.
  • File typesCSV, TSV and XLSX exports.
  • AccessPermission to view and export nominations or activity-claim records.

Operational decisions

Move from portfolio health to the next action

Program operationsWhich claims need intervention this week?

Prioritise stale, expiring, rejected and disputed activities by value and age.

Alliance managersWhere is execution slowing down?

Compare partner velocity, approval cycle time and engagement performance.

Finance & leadershipHow much value is earned, paid or blocked?

Connect payout conversion and overdue amounts to the underlying claim lifecycle.

Keep sensitive program records private

Your export is processed only in the browser. Program Lens contains no telemetry or runtime network calls.

Review local processing