Support
Get help
Troubleshoot an export, ask about a calculation or understand an unexpected result without sharing Partner Center data.
Before contacting us
- Never attach a source report
- Remove customer and partner names
- Do not share IDs or claim references
- Use sample data where possible
Common questions
Quick answers
Does my report leave the computer?
No. The analysers process the selected file locally and enforce a network policy that blocks outbound data requests.
Do I need admin rights or an installer?
No. Each analyser is a self-contained HTML file that opens in Edge or Chrome.
What does it cost?
Nothing. The analysers are free to download and use, with no account, subscription, advertising or paid tier. You only need access to the relevant reports in your own Partner Center environment.
Why do you make and maintain these tools?
I built them to turn repetitive Partner Center exports into decisions more quickly, and I share them because the same friction affects other partners. This is an independent practical project, not a Microsoft product or an official Microsoft support channel.
Why does my export show missing insights?
Some views require recommended dimensions beyond the minimum schema. Review the relevant export guide and retain all recommended columns.
How do I know whether my copy is current?
Every analyser displays its version. Compare it with the current release on the Updates page.
Contact
Ask for help
Describe what you were trying to achieve and what happened instead. A reply email is required so we can follow up.
Have an idea instead?
Product feedback has its own space
Share feature ideas, usability observations and documentation feedback without mixing them into a support request.